Effective Date: September 1, 2010
Privacy Policy Last Modified: September 1, 2010
You can shop at Fuel Doctor online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. Fuel Doctor LLC adheres to strict industry standards for payment processing, including:
• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard.
What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
When browsing our site, Google Analytics will track:
• Type of user agent (web browser) used, software manufacture and version number
• Type of operating system
• Screen colors (color processing ability of the users screen)
• Javascript support
• Flash version
• Screen resolution
• Network location and IP address
• Can include country, city, state, region, county, or any other geographic data
• Hostname
• Bandwidth (internet connection speed)
• Time of visit
• Pages visited
• Time spent on each page of the website
• Referring site statistics
• The website (URI) the user came through in order to arrive at this website (example: clicking on a hyperlink from Yahoo.com that took the user to this website)
• Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)
What do we use your information for?
Any information you provide will be transferred to and through the United States. You authorize this transfer by visiting this Website and submitting information.
Any of the information we collect from you may be used in one of the following ways:
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To process transactions your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature
This Google Analytics data is primarily used to optimize our website for our visitors, however we will use this data for marketing purposes. An example of how this data could be used for marketing purposes would be to tell potential advertisers how many visitors we get to the website, where our visitors come from, and how they arrive at our website. Google Analytics data DOES NOT include any personalized identification information such as Names, Phone Numbers, Email Addresses, Mailing Addresses, or Credit Card Information.
We periodically remove from personal information data that can be used to identify individuals, for example by summarizing, aggregating, or removing certain data elements. The resulting cleaned data is no longer considered personal information and is not subject to this Privacy Policy. The cleaned data may be published by us and provided to various third parties.
This Privacy Policy does not control third parties’ use of your personal information.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
What if my information is inaccurate?
If your information changes or is otherwise inaccurate, you may correct or update your personally identifiable information by contacting our Customer Support team at support@fueldoctorusa.com.
We do not disclose any information to outside parties.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your personally identifiable information when we believe release is appropriate to comply with the law (including subpoena requests), enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children’s Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Third Party Websites
This Website may contain links to other sites and we may, on occasion, create business relationships with third-party companies, including, without limitation, situations where we host their content, or vice versa. Please be aware that we are not responsible for the privacy practices of other such sites. We encourage you to be aware that when you leave our Website, you need to read the privacy statements of each and every site that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Website.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.fueldoctorusa.com/company/terms-of-use/
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date above.
Governing Law and Jurisdiction
You agree that all matters relating to your access to, or use of, this Website shall be governed by the laws of the state of California without exception to any conflicts of laws principles. You agree and hereby submit to the exclusive personal jurisdiction and venue of the state and federal courts sitting in Los Angeles, California with respect to such matters.
Contacting Us
If you have questions about any of the information contained in this Privacy Policy, if you desire to view and amend any of your personally identifiable information on file with us, or no longer wish to receive communications from us, please contact us using the information below:
Fuel Doctor LLC
23679 Calabasas Road
Suite 548
Calabasas, CA 91302
support@fueldoctorusa.com
1-877-512-3835
